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Frequently Asked Questions

HOW OFTEN SHOULD I SEE A DENTIST?

For most patients, we recommend a check-up, scale and clean (and fluoride) every 6 months.

Depending on your dental requirements, we may adjust recall intervals accordingly.

WHAT IS YOUR FEE STRUCTURE LIKE?

Our fee structure is in line with the annual published fees of ADA dentists.

We accept cash, VISA, Mastercard and EFTPOS. We are able to process your health fund claim through HICAPS and require payment on the day of treatment to do this.

We will provide you with an estimate of treatment costs if required, prior to the commencement of dental treatment.

I DON’T LIKE THE IDEA OF HAVING X-RAYS. I’M WORRIED ABOUT RADIATION FROM HAVING AN X-RAY TAKEN.

X-rays have been a useful diagnostic tool for a long time. They help to detect disease and damage which is not visible to our eyes.

We only take them when we think they are in your best interest. In determining that, we look at your teeth and your past history before making a decision. For example, children will generally need more frequent x-rays than adults as their jaws are still undergoing growth. They are also generally at higher risk of tooth decay.

If you are a new patient, we may ask you to have x-rays taken for us to have a baseline picture. We use these to assess you primarily for your risk of dental decay and gum disease. We sometimes get the odd surprise finding! (Jennifer found out she had an extra tooth sitting in the jawbone between her two front teeth during Dental School when the students were practising on each other. For a while she was walking around with 33 teeth in her head.)

If your previous dentist has taken x-rays, bringing them along will let us have a better idea of the condition of your mouth.

As for radiation safety, we take several precautionary measures to ensure you are receiving as low a dose as possible. We use high speed films which require much less radiation to expose the x-ray picture. We protect you with lead aprons with a thyroid collar to prevent unnecessary exposure of radiation to other parts of your body. And we are selective in the x-rays we recommend that you take.

WHEN SHOULD MY CHILD HAVE THEIR FIRST DENTAL VISIT?

We recommend you start bringing your child in when they are 2 years old. Whilst we may or may not be able to do anything, a quick ride in the chair will get them used to coming to the dentist.

And we certainly don’t mind if they sit on mum or dad’s lap. If we can have a quick peep in the mouth, all the better. From experience, we’ve found parents who have spoken positively about going to the dentist before they bring Little Johnny, can reduce the stress of that first dental visit!

SHOULD I USE A MOUTHWASH REGULARLY?

Actually, all most people need for their oral hygiene needs is a toothbrush, toothpaste and some floss. Mouthwashes do not do more for your oral hygiene than brushing and flossing alone.

Mouthwash use is fine if you like the freshness you get from using a mouthwash.

We would only recommend a prescribed mouthwash for cases of severe gum disease or infection, or inability to clean (following surgery, trauma, severe ulceration or restricted mouth opening). Use in these circumstances would only be for a short period of time.

SHOULD I USE A MANUAL OR ELECTRIC TOOTHBRUSH?

We often get asked if a manual or electric toothbrush is better.

If used with a proper brushing technique, both clean teeth well.

An electric toothbrush is particularly useful if your hand just doesn’t work as well as it should e.g. arthritis or other injury. We can make a customised handle for your toothbrush to fit your hand if it’s suitable.

Electric toothbrushes are also easier to use if you are caring for someone and cleaning their teeth for them.

Care needs to be taken with electric toothbrushes – brushing should be done gently as damage can be done to the gums exposing roots, which can lead to tooth sensitivity.

Depending on how your dentist sees you are going with your cleaning, they may recommend one or the other.

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